ClaimVeritas by AI&S

AI-Assisted Claims Intelligence with Human Oversight

Reduce operational risk, eliminate benefit leakage, and stay audit-ready — without replacing human judgment.

The Business Problem

The Business Problem

Insurance and healthcare claims operations face a consistent set of operational challenges that manual review processes cannot solve at scale.

Benefit Leakage

Manual review misses policy violations and incorrect billing codes, leading to millions in preventable payouts annually.

Slow Review Cycles

Document-intensive claim processing creates bottlenecks. Reviewers spend hours extracting data that should take minutes.

Audit Risk

Without structured decision logs, compliance audits become expensive, time-consuming exercises in reconstruction.

Inconsistent Outcomes

Human-only review produces inconsistent decisions depending on who reviews a claim and when, creating compliance exposure.

ClaimVeritas/Review Queue
Live
CLM-2024-08821
Health Insurance · Group Policy
Under Review
Claim Amount
₹3,42,500
Policy Limit
₹5,00,000
Utilised
68.5%
AI Extraction
Diagnosis CodeZ51.11 — Chemotherapy session98%
HospitalManipal Hospitals, Bengaluru99%
Admission Date2024-08-14100%
Discharge Date2024-08-19100%
Policy Validation
Coverage active at admission
Diagnosis within covered conditions
!Room rent within policy limit
Pre-authorisation obtained
AI Recommendation
Approve with adjustment
Room rent exceeds sub-limit (₹8,000/day vs ₹5,000/day policy cap). Recommend approval of ₹3,18,250 with proportionate deduction. Human review required.
Awaiting human reviewer decisionHUMAN AUTHORITY

The Transformation

Before and After ClaimVeritas

Before ClaimVeritas
  • ×Manual document extraction from claim packages
  • ×Reviewer searches policy documents for relevant clauses
  • ×Decision rationale captured informally or not at all
  • ×Audit trail requires manual reconstruction
  • ×Review cycle: 2–5 business days per claim
After ClaimVeritas
  • Automated extraction of claim fields in seconds
  • Policy validation engine surfaces relevant clauses automatically
  • Every decision step logged with full reasoning trace
  • Audit-ready report generated instantly
  • Review cycle: 20–40 minutes per claim
Operations Dashboard · August 2024
Avg Review Time
38 min3.2 days
−94%
Benefit Leakage
1.1%4.8%
−77%
Audit Compliance
99.8%71%
+28pt
Throughput/day
890142
+527%
Claims Processed — Last 7 days
MonTueWedThuFriSatSun

How It Works

How ClaimVeritas Works

01
STEP 01

Document Ingestion

Claim documents, medical records, and supporting evidence are uploaded and automatically classified.

02
STEP 02

AI Extraction

Structured data is extracted from unstructured documents — diagnosis codes, billing items, dates, provider details.

03
STEP 03

Policy Validation

The extraction is validated against policy terms, coverage limits, and applicable compliance rules.

04
STEP 04

AI Recommendation

ClaimVeritas generates a structured recommendation — approve, flag, or escalate — with full reasoning.

05
STEP 05

Human Review

A trained reviewer evaluates the recommendation and makes the final decision. AI cannot approve or reject claims autonomously.

06
STEP 06

Audit Log

The complete decision chain — extraction, validation, recommendation, human decision — is logged and stored.

Human Oversight

Human Oversight is Non-Negotiable

ClaimVeritas is designed as a decision-support system, not a decision-making system. Human reviewers retain complete authority over every claim outcome.

  • AI cannot approve or reject any claim autonomously
  • All AI recommendations include the full reasoning chain
  • Reviewers can override any recommendation with documented rationale
  • Complete audit trail captures every human decision
DECISION CHAIN
AI ExtractionSystem
Policy ValidationSystem
AI RecommendationSystem
Human ReviewReviewer
Final DecisionReviewer
Audit LogSystem

Security & Compliance

Enterprise Security

Private Deployment

Deploy on your private cloud or on-premises infrastructure. Your data never leaves your environment.

Role-Based Access

Granular access controls ensure reviewers only see claims within their authority level.

Audit Trails

Every action — upload, extraction, validation, decision — is logged with timestamp and user identity.

Compliance Ready

Built to support HIPAA, IRDAI, and enterprise data governance requirements.

Getting Started

Pilot in Days, Not Months

ClaimVeritas is designed for rapid deployment. A typical pilot goes live within days of kickoff, not after months of implementation.

Week 1

Discovery & Configuration

We map your claim types, policy structure, and review workflow.

Week 2

Integration & Training

System integration with your document management and team training.

Week 3+

Live Pilot

Process real claims with full AI assistance and measurement.

FAQ

Common Questions

Ready to see ClaimVeritas in action?

Request a demo tailored to your specific claim types and policy structure. We will walk through a live workflow with your data model.